Why is ordering real estate prospects on finn.no so difficult?
Posted on | August 22, 2008 |
Summer is roundabout over here in Norway, schools have started again, the birch woods show their first yellow leaves and I am back using finn.no. And I realized one thing that has bothered me for a long while. I am a registered user, and, as I mentioned, I use finn.no very often. Yet…..
Yet, when I need to order a prospect of a house I am interested in (I am out to buy), I have to go through the same lengthy process of filling in the required ordering form. I have done it though the years many more times than I care to remember, the only help having been Firefox’s form data tool.
I wonder how come in all those years nobody at finn.no thought that it could be very useful to have the ordering form automatically filled with the user’s data stored in the user’s profile, so as to make the ordering of prospects an easy one-click process! After all, it seems the perfect little scrum project….go figure…..
Tags: Bad Experiences > filling forms > finn.no > UXD musings
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2 Responses to “Why is ordering real estate prospects on finn.no so difficult?”
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December 19th, 2008 @ 4:19 pm
Hi,
Summer is over, but your blog posting was read and heard - now we’ve frinally implemented this improvement on FINN.no.
We’ll use contact details from your user profile when you ask for a “prospekt” and will ask to update your profile if you’ve added new details. We’ll roll out on Jan 14, 2009.
Thanks for posting!
Eivind Throndsen, Product Owner common functionality, FINN.no
May 27th, 2009 @ 8:03 pm
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